FAQ

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Does the company accept OEM/ODM orders?

The company accepts OEM/ODM orders and can customize product appearance, specifications, packaging, etc. according to customer requirements.

Does the company provide samples?

The company can provide samples according to customer needs, and the customer is responsible for the sample fee and shipping costs.

How does the company handle customer complaints?

The company has a dedicated customer service department that promptly handles customer complaints and provides a satisfactory response within 48 hours.

What after-sales services does the company provide?

The company provides after-sales services such as technical consulting, installation guidance, and maintenance, ensuring that customers have no worries.

How does the company calculate shipping costs?

Shipping costs are calculated based on factors such as the volume and weight of the goods, the mode of transportation, and the destination. Feel free to inquire for a detailed shipping quote.

How does the company ensure the safety of goods?

The company uses professional packaging materials and reinforcement measures to ensure that goods are safe and intact during transportation.

How does the company arrange for the transportation of goods?

The company has a professional logistics team that can arrange sea, air, or land transportation according to customer needs, and provides door-to-door service.

What payment methods does the company accept?

The company accepts various payment methods, such as T/T, L/C, D/P, etc., to facilitate customer choice.

Does the company offer discounts?

For long-term cooperative clients or large volume orders, the company will offer discount incentives, with the specific discount rate depending on the order situation.

What are the prices of the company's products?

The company's product prices are competitive, and the specific prices depend on factors such as product model, specifications, and quantity. Please feel free to inquire for a detailed quote.

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